{"id":5609,"date":"2024-10-05T11:32:52","date_gmt":"2024-10-05T12:32:52","guid":{"rendered":"https:\/\/mca-process.fr\/service\/"},"modified":"2026-05-07T08:10:41","modified_gmt":"2026-05-07T09:10:41","slug":"service","status":"publish","type":"page","link":"https:\/\/mca-process.fr\/en\/service\/","title":{"rendered":"Service"},"content":{"rendered":"

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A RESPONSIVE CUSTOMER SUPPORT TEAM<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”un bureau d\u2019\u00e9tudes de30 personnes” _builder_version=”4.26.1″ _module_preset=”default” text_font=”Barlow Condensed|700||on|||||” text_text_color=”#FFFFFF” text_font_size=”36px” text_line_height=”45px” header_font=”Barlow Condensed|700||on|||||” header_text_color=”#FFFFFF” header_font_size=”36px” header_line_height=”45px” global_colors_info=”{}”]<\/p>\n

24\/7 After-Sales Support<\/p>\n

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Your production runs continuously \u2014 and so do our support teams. Our dedicated contacts provide rapid assistance to ensure the reliability and continuity of your production lines. <\/p>\n

Thanks to a permanent stock of strategic spare parts, we guarantee immediate availability and minimize downtime.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ module_class=”ingenierie-col-2″ _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mca-process.fr\/wp-content\/uploads\/2024\/09\/image-65.png” title_text=”image 65″ disabled_on=”on|on|on” module_class=”ingenierie-img” _builder_version=”4.26.1″ _module_preset=”default” disabled=”on” global_colors_info=”{}”][\/et_pb_image][et_pb_video src=”https:\/\/mca-process.fr\/wp-content\/uploads\/2026\/05\/installationmise-en-sertvice-MCA-Process.mp4″ disabled_on=”off|on|on” module_class=”vidoe-no-control-n-autoP” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Popup mobile video” module_class=”pop-up-mobile-video” _builder_version=”4.26.1″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.26.1″ _module_preset=”default” width=”90%” max_width=”1600px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_video src=”https:\/\/mca-process.fr\/wp-content\/uploads\/2026\/05\/installationmise-en-sertvice-MCA-Process.mp4″ disabled_on=”off|on|on” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Des essais en r\u00e9el” _builder_version=”4.26.1″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.26.1″ _module_preset=”default” width=”90%” max_width=”1600px” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mca-process.fr\/wp-content\/uploads\/2024\/09\/palettisation-fin-de-lignes-1-1.png” title_text=”end-of-line palletizing” force_fullwidth=”on” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.26.1″ _module_preset=”default” custom_padding=”80px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_blurb title=”PREVENTIVE & CORRECTIVE MAINTENANCE” admin_label=”Des essais en r\u00e9el” _builder_version=”4.26.1″ _module_preset=”default” header_font=”Barlow Condensed|500||on|||||” header_text_color=”#154194″ header_font_size=”48px” header_line_height=”50px” body_font=”Poppins||||||||” body_text_color=”#000000″ body_font_size=”16px” body_line_height=”25px” global_colors_info=”{}”]<\/p>\n

We offer maintenance programs tailored to your lines to ensure their reliability and extend their service life.<\/p>\n

Preventive or corrective, each intervention is carried out by our specialized technicians, trained on your equipment.<\/p>\n

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Our monitoring tools and secure connection solutions enable rapid remote diagnostics.<\/p>\n

This digital expertise reduces intervention times and ensures a return to production as quickly as possible.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Une exp\u00e9rience et une m\u00e9thodologie reconnues” _builder_version=”4.26.1″ _module_preset=”default” background_color=”#154194″ custom_margin=”||120px||false|false” custom_margin_tablet=”||120px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.26.1″ _module_preset=”default” width=”90%” max_width=”1440px” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”SUPPORTING YOU OVER THE LONG TERM” admin_label=”Une exp\u00e9rience et une m\u00e9thodologie reconnues” _builder_version=”4.26.1″ _module_preset=”default” header_font=”Barlow Condensed|500||on|||||” header_text_color=”#FFFFFF” header_font_size=”36px” header_line_height=”40px” body_font=”Poppins||||||||” body_text_color=”#FFFFFF” body_font_size=”16px” body_line_height=”25px” global_colors_info=”{}”]<\/p>\n

Choosing MCA Process means benefiting from continuous support throughout the life of your lines. We evolve with your needs, your production rates, and your products. <\/p>\n

Proximity, reliability, and commitment are the keys to our lasting partnership.<\/p>\n

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